Legal & Trust
Privacy Policy
Kale Autos | Effective: March 2023 | Last Updated: February 2026
1. Who We Are
OrganizationKale Autos
TypeOnline Used Car Dealership
HeadquartersSan Antonio, Texas, USA
Kale Autos operates the website at kaleautos.com. This Privacy Policy explains how we handle your personal information when you browse our inventory, submit forms, apply for financing, or make a purchase.
2. Information We Collect
Information You Provide Directly
- Full name, email address, phone number, and mailing address
- Vehicle purchase and financing application details, including income and government-issued ID
- Payment information processed through our secure payment processor
- Messages and inquiries submitted through our contact form or email
Information Collected Automatically
- IP address, browser type, operating system, and referring URLs
- Pages visited, time on page, and navigation patterns via Google Analytics
- Cookie data and session identifiers
3. How We Use Your Information
- Process vehicle purchases and financing applications
- Respond to inquiries and provide customer support before, during, and after purchase
- Send transactional emails related to your purchase, delivery, or financing
- Improve our website, inventory listings, and overall customer experience
- Comply with legal obligations and protect against fraud
- Send marketing communications if you have opted in — you may opt out at any time
We do not sell your personal information to third parties for their own marketing purposes.
4. Cookies & Tracking Technologies
Essential Cookies
Required for core site functions — shopping cart, checkout, login sessions. Cannot be disabled.
Analytics Cookies
Google Analytics (anonymized) to understand how visitors use the site. Can be disabled via browser settings.
Marketing Cookies
Used for remarketing if you have opted in. Can be disabled via browser settings or opt-out link.
5. Third-Party Services
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Google Analytics / GTM | Website analytics | Anonymized usage data |
| WooCommerce / Payment Processors | Purchase & checkout | Order and payment data |
| WPForms | Contact form submissions | Form responses only |
| Email Service Providers | Transactional emails | Name and email address |
| Delivery Partners | Vehicle transport | Name and delivery address only |
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes in this policy, comply with legal obligations, and resolve disputes. Vehicle purchase records may be retained for up to seven (7) years in accordance with standard tax and business compliance requirements.
7. Your Rights (California Residents — CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you and how it is used
- Request deletion of your personal information (subject to certain exceptions)
- Opt out of the sale of your personal information — we do not sell personal data
- Non-discrimination for exercising your CCPA privacy rights
To exercise these rights: sales@kaleautos.com or +1 (210) 330-3646
8. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us immediately and we will delete it promptly.
9. Security
We implement SSL/TLS encryption, secure data storage, and access controls to protect your information. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we update the “Last Updated” date at the top of this page. Continued use of our website after any change constitutes your acceptance of the updated policy.
11. Contact Us
📍
Address
San Antonio, Texas